Frequently Asked Questions

Browse our most frequently asked questions list below to learn everything you need to know!

Set-up is always free!

Delivery is free for the first 30 miles. 31 miles and beyond May have a delivery charge to offset the cost of gas and time. This will populate in your Quote before booking so there are no surprises.

We require a $50 deposit at booking to hold your reservation (along with your signed Rental Agreement). Holiday reservations require a $100 deposit. 

The remaining balance is due the day before your event. We will send you a reminder email three days before your event with a link for your convenience.

Yes! We are fully insured and can provide a copy of our Certificate of Insurance to your venue if needed. Please allow up to 48 hours to process your request.

Of course! We will do our very best to add you into our delivery schedule.

Reservations made under 48 hours from the event may be subject to a Last Minute Event fee of $25. Please call us to confirm availability before booking online.

All of them! 

We’re in this business to elevate the experience for children of all ages! You can find our inflatables at: birthday parties, festivals, charity events, school field days, corporate events, reunions, and family BBQ’s, just to name a few! 

From Park Pavilions to the Catalina Wine Mixer, we’ve got you covered!

Yes! We carry the proper insurance coverage for all City and Brevard County Parks. It is the customer’s responsibility to reserve a Pavilion and provide us with the information when booking. Sometimes Parks may require special wording on our insurance certificate. We’re happy to provide your Park with the updates within 48 hours of your request. 

Inflatable blowers are very powerful and require an independent circuit for each one. Park Pavilions aren’t set up to handle that type of power draw and require a generator to be used instead. (The only exception we have encountered is Wickham Park as we were told by them directly it is ok.)

We offer Park Packages with Generators for all Bounce Houses, Combos, and Slides. Our Bounce & Slide Package also has a For Parks option that includes 2 Generators and additional discounts!

A water source can be purchased through the Park when you’re making your Pavilion reservation. We do provide a hose for your convenience.

Yes! We take pride in the cleanliness of our inflatables. It is our duty to ensure every customer receives the highest standard of care with clean and well-maintained equipment. Each unit is thoroughly inspected at both delivery and pick-up. They are also cleaned and sanitized between each use.

Our inflatables can be set up on grass, cement, concrete, or asphalt. When placing your reservation, please let us know on what type of terrain your rental will be delivered to.

We use a combination of tarps, steel stakes, and sandbags to ensure our equipment is safely anchored to the ground. It is the customer’s responsibility to inform our crew of any underground lines for sprinklers, cable, power, etc. in their yard before we begin set up.

Nope! Inflatables designed for dry only use can become internally flooded or damaged requiring repair.

There are inflatables designed for use with water. We will happily let you know what water units are available for your event!

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Cancellation:

  • Over 48 hours notice– All payments and deposits are refunded in full to the original form of payment.
  • Less than 48 hours notice– Any balance payments will be refunded to the original form of payment. The deposit will not be refunded.

Reschedule:

  • Over 48 hour notice– We will move your reservation at no charge. Should someone have your desired equipment reserved on your new date, you may choose another available unit or choose a different day.
  • Less than 48 hours notice– May be provided on a case by case basis and/or subject to a Last Minute Event fee.

Cancellation by Company:

  • In the instance we need to cancel an event for any reason, including unsafe conditions such as high winds, downpour, hurricane, etc, we will offer you a refund or reschedule.
  • If there are unsafe conditions during your assigned delivery window, we may offer another attempt at delivery a few hours later should conditions clear. This would be on a case by case basis.

Exception:

  • Our arrival and set-up for your event constitutes a completed drop-off. Poor weather conditions during the party rental window are not subject to any refund or reschedule.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.